support-sh

Terms of Use

Last updated: October 30, 2026

These Terms of Use (“Terms”) govern your use of the iOS app “KoeMoji” (the “App”). By downloading, installing, or using the App, you agree to these Terms.

1. Scope

  1. These Terms apply to all use of the App.
  2. Apple’s Media Services Terms and Conditions and the Licensed Application End User License Agreement (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ ) also apply. If these Terms conflict with Apple’s terms, Apple’s terms prevail for that matter.

2. What the App Does

  1. The App is a tool that transcribes audio you record, and the audio in audio or video files you choose, into text using speech recognition on your device.
  2. Features, design, pricing, and availability may change without notice.

3. Transcription Accuracy

  1. Transcriptions may differ from what was actually said, depending on audio quality, speaking style, background noise, technical terms, and other factors.
  2. If you use transcriptions or summaries for contracts, medical or legal matters, or other important decisions, always check them against the original audio or source materials.
  3. Summaries are generated automatically by the on-device language model (Apple Intelligence). Their accuracy is not guaranteed.

4. Your Responsibilities When Recording

  1. When you record a conversation, you must comply with the laws of your country or region, including obtaining consent from the people you record.
  2. You may not use the App to infringe copyrights or other rights of third parties. When recording or transcribing lectures, classes, broadcasts, or similar content, follow the rules set by the rights holders.
  3. The developer is not responsible for disputes between you and third parties arising from your use of the App (except as provided in Article 10, paragraph 2).

5. Requirements

  1. The App requires iOS 27.0 or later.
  2. Speech data for each language is downloaded from Apple’s servers the first time you use that language. After the download, you can transcribe without an internet connection.
  3. Summaries are available only on devices that support Apple Intelligence, and only when Apple Intelligence is turned on.
  4. On some unsupported devices, the App may transcribe using basic speech recognition, which is less accurate.

6. Fees and Payment

  1. The App is free to download, and recording and transcription are unlimited in both number and length.
  2. Some features are provided through a one-time in-app purchase, “KoeMoji Pro” (“Pro”). Prices vary by country or region and are shown on the purchase screen before you buy (in Japan: ¥1,200, tax included).
  3. Pro is a one-time purchase. It is not an auto-renewable subscription, and there are no recurring charges.
  4. Purchases are made through Apple’s StoreKit, and Apple processes all payments.
  5. On devices signed in with the same Apple Account, you can use Pro by tapping “Restore Purchases.”
  6. Refunds are handled by Apple under its refund policy. The developer cannot issue refunds directly.

7. Pro Features

With Pro you can:

Recording, transcription, viewing, editing, and playing back saved transcriptions, and exporting as text are available without Pro.

8. Prohibited Conduct

You may not:

  1. Violate any law or public order and morals
  2. Infringe the privacy, publicity rights, copyrights, or other rights of others
  3. Reverse engineer, decompile, or disassemble the App, except as permitted by law
  4. Modify, copy, or redistribute the App
  5. Engage in any other conduct the developer reasonably considers inappropriate

9. Data Storage and Loss

  1. Recorded audio, transcriptions, and Dictionary entries are stored only on your device. The developer does not back them up.
  2. If data is lost due to device failure, loss, changing devices, deleting the App, or similar causes, the developer cannot restore it. Please export and keep copies of important transcriptions.

10. Disclaimer and Limitation of Liability

  1. The App is provided “as is.” The developer does not warrant that the App is free of errors or bugs, that transcriptions are accurate, that the App is fit for a particular purpose, or that it will be continuously available.
  2. To the maximum extent permitted by applicable law, and except in cases of the developer’s intentional misconduct or gross negligence, the developer is not liable for damages arising from your use of or inability to use the App.
  3. Notwithstanding the preceding paragraph, where the developer is liable (including where liability cannot be excluded under applicable consumer protection laws), except in cases of intentional misconduct or gross negligence, liability is limited to ordinary and direct damages actually incurred, up to the amount you actually paid for Pro.
  4. Nothing in these Terms limits any rights you have under mandatory consumer protection laws of your country of residence.

11. Changes, Suspension, and Termination

  1. The developer may change, add, or remove features of the App.
  2. The developer may suspend or end the App for maintenance, force majeure, or other unavoidable reasons.

12. Changes to These Terms

  1. The developer may update these Terms.
  2. When these Terms are updated, the updated Terms and their effective date will be posted on this page.

13. Privacy

Your information is handled as described in our Privacy Policy.

14. Governing Law and Jurisdiction

  1. These Terms are governed by the laws of Japan, without prejudice to mandatory consumer protection laws of your country of residence.
  2. Any dispute relating to the App or these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance, except where applicable law provides otherwise.

15. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect.

16. Contact

support.shu@gmail.com

https://support-sh.github.io/docs/koemoji/en/support

(The Japanese version of these Terms is available at https://support-sh.github.io/docs/koemoji/terms .)